Privacy Policy

Privacy Policy

Introduction

Welcome to https://auto-glass-installation.collision-talk.com (referring to our company as “we,” “us,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring that your privacy is respected at all times. This Privacy Policy outlines our practices regarding the handling of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPAA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications, register for an account, or access our services as a registered user.
  2. You visit our website, engage with its content, or interact with any features.
  3. We communicate with you via email, phone calls, text messages, or other channels, including newsletters, promotional materials, and customer support interactions.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your user account, such as username, contact email, and password hashes.
  • Payment Information: Credit card details or other payment method information used for transactions on our platform.
  • Financial Information: Transaction history, billing addresses, and other financial data associated with your account.
  • Purchase Information: Items you have purchased from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs.
  • Location Data: Geographic location information provided by your browser or device when using our services.
  • Feedback: Your comments, reviews, and suggestions to improve our products and services.
  • Social Media Information: Data collected from social media platforms when you interact with our content or share it.
  • Product Information: Details about the products you have shown interest in or purchased, including product specifications and preferences.

We obtain this data through direct user input, tracking technologies, and third-party service providers.

Cookies

To enhance your experience and understand how users interact with our platform, we use cookies:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and services. They allow you to navigate through pages and perform actions as intended.
  • Preference Cookies: Used to remember your preferences, such as language selection or display settings.
  • Analytics Cookies: These track your behavior on our site to provide insights for improving our services and content.

Users have the option to control non-essential cookies via our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or enforce our rights. Once the retention period expires, we securely delete or anonymize the data.

Security Measures

Implementing robust security measures is paramount to safeguarding your information:

  • We employ encryption for data in transit and at rest to protect sensitive details.
  • Our third-party processing partners adhere to strict security standards to ensure the safety of your data.

Children’s Privacy

Our services are not directed towards individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data under specific conditions.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our Data Protection Officer via the provided contact details.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, requests for information, or data protection concerns, please contact us:

  • Email: [email protected]
  • Address: Auto Glass Installation, 1234 Street Name, City, Country, Zip Code